Contact Us
Whether you spotted something that looks off in one of our reviews, want to suggest a new sweepstakes casino for us to cover, or just have a question about how the sweeps coins model works, we'd like to hear from it. This page explains what we can help with, what we can't, and the best way to reach us.
What we can help with
Sweepstakes Casinos is an independent research and comparison site. We cover new sweepstakes casinos, track welcome offers, and explain how the dual-currency sweepstakes model works for readers across the US. Get in touch if you'd like to:
- Report an error or outdated detail in one of our reviews or offer listings
- Ask a general question about how Gold Coins and Sweepstakes Coins work
- Suggest a sweepstakes casino you'd like us to research and potentially add to our rankings
- Flag a broken link, an expired promotion, or a change to an operator's eligible-state list
- Share feedback on how we can make the site more useful
What we can't help with
We're a comparison and review site, not a casino operator, a payments processor, or a regulator. That means we're not able to:
- Access, verify, or make changes to your account on any sweepstakes casino site
- Process redemptions, refunds, or withdrawals on behalf of an operator
- Confirm your identity verification (KYC) status with a platform
- Give legal advice on whether a specific sweepstakes casino is permitted in your state
For account issues, redemption questions, or verification problems, contact the support team of the operator directly — most sweepstakes casinos list a help centre or support email in their app or on their site. For questions about whether an operator is available where you live, check that operator's own terms and conditions, since eligible-state lists change and we can't confirm your personal situation.
Questions about our reviews and ratings
Our editorial ratings reflect research into welcome offers, game libraries, and how each platform structures its Sweepstakes Coins model — they are not customer-review scores, and they don't imply any operator offers guaranteed winnings or the "best odds." If you think we've got a detail wrong — an outdated bonus figure, a state that's since been added or removed from an operator's eligibility list, or a redemption threshold that's changed — tell us specifically what you saw and where, and we'll look into it. Sweepstakes casino terms shift often, so reader tips genuinely help keep the site accurate.
A note on commercial relationships
Sweepstakes Casinos may earn a commission when readers sign up with an operator through links on this site. That relationship never decides which sweepstakes casinos we rank higher or how we score them. If you're contacting us about a partnership, advertising, or a listing enquiry, please say so clearly in your message so we can route it appropriately.
Before you reach out
A few things that can save time on both sides:
- Check whether your question is about an operator's account or redemption (contact that operator directly) or about our content (contact us)
- If reporting an error, include the page or offer name so we can locate it quickly
- If you're asking about eligibility in your state, note that availability varies by state and changes frequently — we can point you toward general information, but we can't confirm legal status for your specific situation
- For general questions about how sweepstakes participation works, our Responsible Gambling page and Terms and Conditions page cover a lot of common ground
You can also learn more about how we research and rank sweepstakes casinos, and who's behind the site, on our About Us page. We read every message that comes in, even if it takes us a little while to reply — thanks for taking the time to write.